I have received faulty shoes - full of glue under the huge (10 cm long) labels in inner part of shoes. And... the customer service answered me that they’re not able to make any decision... OMG! And the return by post it’s not free! I’m NEVER gonna buy again until you improve your refund policy!!
Réponse de la Marque
I'm sorry to see u are disappointed and that we didn't help you correctly. I invite you to bring back this boots to your nearest Decathlon store with this email and change them for new one's with no glue.
Have a nice day
Sportleader horseriding Belgium